How do I change the shipping address for my order or my billing information?
Just head to the orders section in your account page and hit the "details" button next to the order or subscription in question. From there you'll be able to customize all the specifics of your request, including the shipping address. If the order has already shipped and has a tracking number, you will not be able to change the address.
How often do you ship?
We ship from Monday through Saturday. The daily cutoff is 2:00 pm est If your order is received after this time your order will ship the next day. We tell you when items will send both in the shopping cart and your receipt (by email). Want your order to arrive sooner? Choose expedited deliver where available. If you ever need to ask a question about an order, click the “Help” button in the lower right corner of your screen and we'll do our best.
Expedited Shipping Options
Need a package shipped faster? We have two expedited shipping options for you to choose from during checkout! Once you have given a shipping address, a list of shipping options will generate for you on the shipping page. You can modify your shipment date and even expedite your order by upgrading to 2-day and 1-day (available for most products). Your shipping address will determine all expedited shipping costs. The cutoff for expedited orders will be 12 pm est daily. Any orders placed after 12 pm will ship a day later.
If I need to expedite my order will I still receive free shipping?
Free shipping only applies to standard shipping within the U.S and our standard shipping options provided via USPS.
What if I want my package to arrive on a specific date?
We can't guarantee that a package will arrive on a specific date because shipping errors can occur from time to time, but we are happy to adjust your shipping date to get as close as possible to particular arrival time. Our shipment days fall from Monday through Saturday, and standard shipping is 3-6 business days, but the majority of our boxes make it to their destinations within 2-3 business days.
What shipping carriers do you offer?
We use USPS, UPS, and FedEx when necessary. The carrier determined by your address and the lowest possible prices we can offer you. We will do our best to make sure everything moves as smoothly as possible.
What if I need help?
Help is a simple click away. On every page of our website we have a “Help” button in the lower right corner, click the help button to submit a ticket where our Customer Care reps will be standing by to help you with any problems or request. We are always doing our best to improve your overall experience, so during working hours “Live Chat” is sometimes available.
Where are you located and do you ship internationally?
Our corporate headquarters located in the beautiful Garden State of New Jersey is where we call home. We are happy to say we are a female owned American business. We do our best to put our customers first with outstanding customer care. Currently, we only ship to some international locations with new countries being added all the time as new shipping routes become available. You will see if your country is available when you get to the checkout page.
Questions about the shipping policy should be sent to us by clicking "Help" / "?" in the lower right corner of every page.
Looks like a real jersey. Pretty solid fit too.
Love my new cat collar. It’s just the right size for my cat & we both get to show the neighbors we love Auburn.
I am satisfied with the product.
He looks charming!!
Quality material, great design. I ordered a large bc medium was sold out and it was much too large for my Boxer/Australian shepherd, so I cut it and sealed the end. Very happy with this purchase for our boy, Camden!
Duke Blue Devils Reflective Dog Leash
I was looking for a cute tag for my beagle. Snoopy was the obvious choice. Fast shipping, good price and the name is clear to read.
It was too big for her, so I did some mending! But it was a good price and I love it! Thank you!
Love it. Should have gotten the collar to match.
I bought a Capitals Jersey for our dog, via this website. It looks great, has held up well, and we have been nothing but pleased with it. He seems to love wearing it, and never complains when we put it on him. More recently, we adopted a second dog. It only made sense to place a purchase for a matching Capitals Jersey! A+++!!! Thank you! :) :)
I love it GO VOLS
Very Quick shipping! These are very good quality dog collars that my SF 49er pitbull furbabies will love! Thank you for the easy shopping experience!
It looked amazing I was so pleased. And I got it super quick, very satisfied and will use y'all again!
My 8 month old kitties ( Riss and Rizzo) are looking very handsome in their new collars!
I bought this Garoppolo jersey for my Frenchie- Cooper. He’s 35lbs and the large fits him perfectly! He’s ready for Super Bowl!
Nice quality product. Fit was good
I had low expectations for the quality of this sweater but I was pleasantly surprised. It fits my dog well, looks great, and has a bit more coverage than other sweaters we've bought for him.
Love this Jersey for my Chihuahua! It is great quality and arrived in less than a week!
Cute jersey for Dirk Nowoofski. Quality is excellent.
I absolutely love them thank you they are a gift for my daughter im very happy with the product
A little stiff. The round slots are big, so the leash nor the walk leash does not attach through the holes!
Excellent price for adorable Denver Broncos Jersey and Denver Broncos Cheerleader dress for our two new puppies. Daddy couldn't be any prouder and I appreciated the very fair price, quality and quick shipping.
Even our dog is a Patriots fan! Love the hat and fast shipping!
Love it! Thank you!
Fast shipping, product as stated
Well made, very happy with the jersey itself...
Love it! My dog looks so cute in it and I’ve received many compliments on the dress. I’m so bummed that I didn’t even consider their move to Vegas when purchasing. Without a doubt I still love the dress!
This went over amazingly at my FFL get together. I cut the bottom and sleeves up a little as an ode to the fashion sense of our fearless leader BB. But it would've been great as is! Ordered small for my 6 lb Brussels Griffon puppy. It was a little loose, but it worked.
I can’t say my little Schatzie is thrilled with her Bronco cheerleader dress, but she looks adorable in it. It is well made. I love it!
Quick delivery and exactly what I ordered
Love it! My little guy looks so handsome
Exactly as described and true to size!
Awesome :+1: great dog toy
Loos great on my pup! Ver happy with purchase.
It's a nice quality collar, and fast shipping. Unfortunately it's too big for my dog.
Already on my car! Thankyoy
How adorable and well made. Besides the quality and price, I received EXCEPTIONAL customer service when my item was delayed. I would shop here again and again since they are so caring of their customers.
This collar was well made, however I had to return it. It was too large for my Scottish terrier. It was too wide and bulky.
Great quality, fits perfect will continue to buy from your company!
Awesome product two thumbs up highly recommended